Are you a recruitment professional looking to drive growth and excellence in the healthcare hospitality sector?
Job Overview:
As a seasoned executive, you will oversee the day-to-day operations of our Hospitality Temps division, managing consultants and workforce performance. Your focus will be on client satisfaction, operational efficiency, and people leadership.
* Manage the daily activities of the Hospitality Temps division, overseeing consultants and workforce performance
* Oversee over 200 temporary hospitality workers, ensuring full shift coverage and service quality
* Build and grow relationships with key healthcare clients, acting as their main point of contact
* Implement new client contracts, ensuring smooth onboarding and ongoing satisfaction
* Conduct site visits, service reviews, and proactively solve client and temp issues
* Drive business development through upselling, tendering, and client expansion
* Manage compliance, rostering, and systems (HRIS, scheduling tools)
* Deliver regular performance reports and contribute to business planning at senior level
Requirements:
* Minimum 5+ years in recruitment or staffing, with at least 2 years in a senior/management position
* Proven experience managing large-scale temporary teams (100+ workers)
* Background in hospitality, healthcare, or high-volume recruitment an advantage
* Strong leadership, coaching, and client relationship skills
* High attention to detail, with a commercial and strategic mindset
* Proficient in CRM, rostering platforms, Microsoft Office, and recruitment systems
Key Responsibilities:
The ideal candidate will possess strong leadership and communication skills, with the ability to manage multiple priorities and stakeholders. They will be able to build and maintain strong relationships with clients and team members, driving business growth and success.
What We Offer:
We offer a dynamic and challenging work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional results and making a positive impact in the community.