Deputy Quality Manager is a pivotal role within our organization, responsible for driving quality excellence across various operations.
Main Responsibilities:
* We are seeking a highly skilled and motivated individual to support the implementation, maintenance, and continuous improvement of our Quality Management System (QMS) and Food Safety Management System (FSMS), encompassing HACCP and GMP practices.
* The successful candidate will serve as a key liaison during accreditation audits, regulatory inspections, customer audits, and other external evaluations, ensuring seamless communication and effective problem-solving.
* This leadership position involves providing guidance and direction to the Quality Team in the absence of senior management, guaranteeing smooth day-to-day operations and upholding our organizational standards.
* The ideal candidate will be responsible for conducting internal audits, investigating non-conformances, customer complaints, and product quality issues, while collaborating with cross-functional teams to maintain and enhance product quality standards.
* This role also entails contributing to the development and management of our traceability system, ensuring that all stakeholders have access to accurate and timely information.
* In addition, the Deputy Quality Manager will oversee the Pest Control Program, managing relationships with service providers, ensuring compliance with customer, legal, and certification requirements, and leading training initiatives on pest prevention best practices.
* This position also involves coordinating the Cleaning and Hygiene Program, partnering with service providers, and validating cleaning processes through swabbing and regular inspections.
* The Deputy Quality Manager will lead, manage, and develop a team of Quality Assurance staff, including recruitment, training, and performance monitoring.
* This role requires supporting initiatives to strengthen food safety culture and contributing to food defense activities, ensuring that our organization remains at the forefront of quality excellence.