Job description:
Main Duties:
The Front Counter Supervisor is responsible for the overall management and organisation of the daily restaurant operations with a target of controlling costs but also providing a top-class experience to customers.
Restaurant Supervisor responsibilities include:
* Management of the daily operations within the restaurant.
* Supervision of all Employees within the restaurant, ensuring the smooth running of the restaurant on a daily basis.
* Ensuring that high sales are achieved whilst ensuring the highest standards of quality and service are achieved.
* Ensuring that the team are motivated, providing praise, advice and constructive criticism where necessary, and also ensuring effective performance management.
* Ensuring that stock is organised and order as required.
* Have a noticeable presence with the restaurant, and ensure that all customer needs are constantly met to their satisfaction.
* Quick and effective resolution of customer complaints in a friendly and efficient manner, ensuring that customers are receiving the best possible service at all times.
* Ensuring that the restaurant is kept in a clean and organised manner at all times.
* Ensuring that stock taking is adhered to regularly to ensure the freshest of product is being served.
Health & Safety
* Ensure that all health safety procedures are followed
* Actively look for any hazards, especially fire, while carrying out all daily duties
* Operate all equipment as per manufacturer's and Manager's instructions
* Maintain security awareness at all times
* Ensure that HACCP Guidelines are followed at all times.
Communication
* Maintain the highest standard of communication with the management team.
People Management
* Ensure the team comply to a consistent high standard of personal hygiene and personal presentation at all times.
* Ensure effective communication by attending supervisor meetings as required.
* Evaluate performance, give guidance and conduct job chats.
* Support and deliver training to team members and actively develop the skills and knowledge of the department as a whole.
* Manage and organise all training activities of the restaurant employees, and deliver where necessary
Job Types: Full-time, Permanent
Work Location: In person
Job Type: Full-time
Pay: From €16.00 per hour
Expected hours: 35 – 40 per week
Work Location: In person