Key ResponsibilitiesOperational LeadershipDirect daily operations across front office, housekeeping, F&B, maintenance, and guest services.Ensure brand standards, service quality, and operational procedures are consistently metMaintain a safe, compliant environment aligned with health, safety, and licensing regulationsFinancial & Commercial ManagementDevelop and manage annual budgets, forecasts, and financial plansDrive revenue growth through pricing strategy, upselling, and market positioningMonitor KPIs, occupancy, and guest satisfactionControl costs through efficient procurement, labour planning, and inventory managementGuest Experience & Service ExcellenceChampion a guest‑centric culture across all departmentsResolve escalated guest issues and ensure service recovery processes are effectiveMonitor guest feedback channels and implement continuous improvement initiativesPeople Leadership & HRRecruit, train, and develop department heads and staffFoster a positive, inclusive, high‑performance cultureConduct performance reviews and manage employee relationsEnsure compliance with employment law and company HR policiesSales, Marketing & Community EngagementCollaborate with sales and marketing teams to drive occupancy and event businessRepresent the hotel at industry events, tourism boards, and local partnershipsMaintain strong relationships with corporate clients, travel partners, and suppliersStrategic PlanningIdentify opportunities for operational improvement and innovationLead capital projects, refurbishments, and long‑term property planningAnalyse market trends and competitor activity to inform strategyRequired Skills & CompetenciesStrong leadership and people‑management capabilityExcellent communication and interpersonal skillsCommercial acumen with strong financial literacyProblem‑solving mindset and ability to make sound decisions under pressureHigh emotional intelligence and guest‑service orientationAbility to manage multiple priorities in a fast‑paced environmentQualifications & ExperienceDegree in hospitality management, business, or related field (preferred)5–10+ years of progressive hotel management experienceProven track record in full‑service or boutique hotel operationsExperience with PMS, RMS, and financial reporting systemsPersonal AttributesProfessional, polished, and confident presenceResilient, adaptable, and calm under pressureStrategic thinker with hands‑on operational capabilityPassion for hospitality and service excellenceJob Type: Full-timePay: €65,000.00-€90,000.00 per yearBenefits:Bike to work schemeCompany pensionEmployee discountOn-site parkingSick payWork Location: In person