Job Description
Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centers to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions – by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.
Job Description
Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centers to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions – by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.
We Enable our Customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets.
We are recruiting an Advanced Field Service Engineer to join our team in Ireland. You will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC3000). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery.
Responsibilities
* Represents Honeywell in all customer interactions in a manner that is consistent with Honeywell values.
* Safety: meet the Corporate, customer and legal obligations of Health, Safety and Environment (trainings, use of PPEs and safety observations)
* Customer growth and development: Identifies and develops opportunities for business growth cooperating actively with sales to progress them having an active and influential role with the customer to develop the solution. Actively engages with sales to pursue the opportunities (actively generates sales leads)
* System upgrades and modifications (Installation/configuration/implementation & commissioning) of Honeywell’s product range including Industrial control & safety systems, 3rd party DCS Systems or SCADA products to meet customer specifications. Performs systems modification and upgrades (of different level of complexity according to job qualification)
* Maintain the customer equipment to the required standard regularly performs preventive maintenance and promptly intervene on maintenance needs
* System diagnosis: Diagnosis and escalation for rectification of issues in application software.
* Quality of delivery: Deliver promptly against service request, respecting agreed timing
* Internal processes and reporting: Adopt and adhere to global standard in terms of tracking of actions (tools and timing) and promptly submit timesheets and billable work to ensure on time invoicing
* Application support: based on business requirements and resource planning by the company, dedicated application support will be given to selected customers
* On request of management participation in progress meetings with customers
Qualifications
* Previous demonstrable senior experience in field service engineering or performing a similar role.
* Degree qualification or equivalent Apprenticeship Qualification in an area of Technology - Electronics, Automation, Control/Instrumentation, Cyber, Computer Science.
* Minimum one Level 4 CEAT (or two Level 3 CEAT certification)
* Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience, including LCN, UCN, and Hiway equipment, along with PC/Networking experience.
* Awareness of electronic systems (installation/configuration/implementation)
* Understand the project life cycle from requirements to delivery
* Understanding the cost structure of service agreements and making appropriate cost-effective decisions
* Knowledge of project management skills: able to use project documentation
* English at proficient level (able to read, write and understand spoken English).
* Full Ireland Driving License
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join a team recognized for leadership, innovation, and diversity!
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
Appliances, Electrical, and Electronics Manufacturing
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