Workshop Operations Manager
The ideal candidate will be a fully qualified motor technician/master tech with previous experience in managing a busy workshop environment.
* Key Responsibilities:
* Supervise day-to-day activity in the workshop
* Allocate jobs and manage workflow efficiently with the Service Advisor
* Carry out diagnostics, repairs, and servicing as needed
* Manage all warranty claims in a timely, efficient and compliant manner
Excellent problem-solving, organisational, and communication skills are essential for success in this role.
As Workshop Operations Manager, you will lead a team of skilled technicians, ensuring high standards of workmanship and efficiency across all vehicle servicing and repair tasks.
They will play a key role in maintaining workshop productivity, mentoring junior staff, and upholding our commitment to safety and customer satisfaction.
Requirements:
To be considered for this position, you should possess:
* Proven experience in managing a workshop environment
* Strong diagnostic and mechanical skills across a wide range of vehicles
* Excellent problem-solving, organisational, and communication skills