Aftersales Department Lead Job Opportunity
This is an exciting role for a motivated professional to join our team as an Aftersales Manager in Dun Laoghaire, Dublin 18.
Job Description:
We are seeking a highly skilled and experienced individual to lead and manage the aftersales department. The successful candidate will be responsible for overseeing all aspects of aftersales operations, including customer service, warranty claims, and repair services.
Main Responsibilities:
* To manage and develop the aftersales team to achieve exceptional customer satisfaction levels;
* To ensure that all customers receive excellent service during their interaction with our company;
* To identify opportunities to improve efficiency and productivity within the department;
Required Skills And Qualifications:
The ideal candidate will possess excellent leadership skills, strong communication skills both written verbal), high-level analytical skills good time management ability remain calm under pressure work effectively in a fast-paced environment Prior experience working leading teams projects beneficial but not essential graduate degree preferred however relevant qualifications certificate recognized industry standard sufficient