About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 offices worldwide. With more than $3 trillion in assets under administration we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com.
Role Overview
The Oracle Fusion Financial Applications Support Analyst is part of a global team involved in supporting and managing enhancements to the internal Financial and HR applications used by Citco. This includes Oracle Fusion, Hyperion Financial Management, Citco Billing Centre, etc.
Responsibilities
System maintenance activities: new operating units, updating reference information, etc.
Month end close for financial modules.
Handle bugs/issues and resolve via Service Desk, triaged by COE and escalated to Functional Team, Oracle Support and 3rd Party Managed Support.
Validate security configurations and assist with custom role definition/testing.
Delivery of enhancements / change / solutions (incl. POCs, patches, upgrades).
Manage responsibility for enhancements via JIRA, partnering with external partners where applicable for delivery.
Create/approve design specifications AN.100 using Oracle Unified Method.
Participate in quarterly testing for Fusion releases.
Execute system integration testing.
Support UAT: environment preparation.
Special projects.
Qualifications
3+ years working with Oracle EBS or Fusion – end user experience/support.
3rd Level qualification in Business/IT or similar.
Solid understanding of the software release lifecycle.
Competent in reviewing and completing Oracle OUM documentation.
Strong Microsoft Office skills.
Familiarity with programs used with Oracle EBS/Fusion such as Dataload, Config Snapshot, More4Apps – an advantage.
Experience using incident and change management tools: Service Desk, JIRA, My Oracle Support.
Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
EEO Statement
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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