Senior Retail Operations Manager
We are seeking an accomplished Senior Retail Operations Manager to lead our stores and drive sales excellence.
The ideal candidate will have a proven track record of managing large teams in a fast-paced retail environment, with strong commercial acumen and excellent leadership, communication, and people management skills.
Key Responsibilities:
* Oversee store operations, including stock management, visual standards, and compliance to ensure seamless customer experience.
* Analyse sales reports and implement strategies to maximise revenue and profitability.
* Develop and execute plans to improve customer service and maintain high service standards across the team.
* Recruit, train, and retain top talent, ensuring succession planning is in place.
About You:
* Minimum 5 years' experience in a senior retail management role.
* Proven track record of managing large teams in a fast-paced retail environment.
* Strong commercial acumen with the ability to drive sales and achieve KPIs.
* Excellent leadership, communication, and people management skills.