Social network you want to login/join with:Northgate Ireland has been supplying and managing vehicles for businesses across Ireland for over 20 years. We continue to grow and dominate the light commercial vehicle market with depots in Dublin, Cork, Limerick, and Galway.Our expanding network of branches and sizeable fleet enable us to deliver vehicles faster than any other supplier, minimizing downtime and keeping vehicles on the road longer. Our fleet includes light commercial vehicles (LCVs) from leading manufacturers such as Mercedes Benz, Ford, Opel, Renault, Volkswagen, and Peugeot.Due to our growth, we have a full-time vacancy in our Dublin branch within the Bodyshop team.Role OverviewResponsible for processing all damages (both in-life and end-of-life) requiring Bodyshop assessment and repair. Ensuring vehicle downtime aligns with KPIs and that no more than 2% of the Dublin fleet are in the Bodyshop at any one time.Key Responsibilities and AccountabilitiesCapture additional images of damaged vehicles for damage packsUpload damage packs (files/images) to shared drivesPerform Quality Checks on vehicles returning from repairsNotify Workshop Manager of QC outcomes for repair acceptance or failureManage and monitor vehicles in the BodyshopManage damage packs, ensuring documentation and images meet requestsServe as the point of contact for Service Department and other departments regarding queriesProvide training support to Satellite Branches as neededLiaise with Asset Department for vehicle collection/movements, advising if vehicles are driveable or require recoveryEnsure job cards are raised promptly and CAP is updated regularlyUpdate internal and external customers on repair progressHandle emails and correspondence as requiredCommunicate daily with external BodyshopsConduct weekly and monthly fleet audit reportsMaintain filing systemsThis list is not exhaustive, and flexibility is required.Person Specification - Education, Qualifications, and TrainingLeaving Certificate including Maths & English or equivalentBasic knowledge of vehicle panels and maintenanceExperience in a Bodyshop, at any capacityProven customer service skills and relationship-building abilityStrong verbal and written communication skillsWork ethic and ability to perform under pressureProficient in Microsoft OfficeSelf-motivated with organizational skillsEnthusiastic with a positive attitudeTeam player and adaptable to changeExperience in vehicle rental or the motor industryExperience in Bodyshop, Warranty, or Workshop roles is desirablePotentially suitable for an apprentice mechanic or panel beater interested in an administrative roleWhat We OfferWe offer a competitive salary of €30,000 DOE per annum (pro-rata), along with:23 days holiday plus a day off for your birthday (pro-rata)
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