This Rack Decom Manager will manage a team that executes the decommissioning, tracking, and audits of all media. This includes, but is not limited to, all media types (disks, solid state disks, flash cards, etc.). The Rack Decom Manager will be responsible for ensuring that all operational processes and SLAs are met and must guide and mentor the team to ensure all work is carried out safely and securely.
Key job responsibilities
Daily duties include:
1. Routinely review ticket queue for large events and address accordingly
2. Coordinate change management resources
3. Guide, train, and educate data staff on best practices related to all service owner issues
4. Manage and deliver mid-size projects
5. Recommend, document, and oversee policies and procedures to meet industry best practices and SLAs
6. Manage a diverse team of decom technicians with varying skills
7. Provide weekly reports to the Cluster Manager
8. Maintain the on-call schedule, coordinating absences and vacations
9. Recruit and train decom technicians to ensure appropriate staffing levels
10. Write and deliver performance reviews for staff
A day in the life
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers, servers, storage, networking, power, and cooling equipment to ensure continual access for our customers. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented individuals to join us.
We are seeking a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. This role involves hands-on electrical and mechanical equipment troubleshooting and operation. If you enjoy applying your electrical and mechanical skills to solve problems, we’d like to meet you. Your work will help maintain one of the world's largest information system infrastructures.
About the team
We value diverse experiences. Even if you do not meet all qualifications, we encourage you to apply. Whether your career is just starting, non-traditional, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by startups and Global 500 companies alike.
Inclusive Team Culture
We foster a culture of inclusion through employee-led affinity groups and ongoing events and learning experiences that celebrate our differences.
Mentorship & Career Growth
We provide knowledge-sharing, mentorship, and career development resources to help you grow professionally.
Work/Life Balance
We value work-life harmony with flexible hours and arrangements, supporting your success at work and at home.
Minimum Requirements
* Experience managing large-scale projects
* Experience leading an IT function or similar role
* Experience in management, team leadership, or training functions
* Experience managing IT infrastructure projects from initiation to closure
* Knowledge of project management best practices such as PMI, Waterfall, and Agile
* PMP Certification & Six Sigma Green Belt
Amazon is an equal opportunity employer committed to diversity. We make recruiting decisions based on experience and skills, and we prioritize privacy and data security. For accommodations during the application process, visit this link.
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