Job Title: Office Services Manager
The successful candidate will lead the facilities and office services function, ensuring the effective delivery of hard and soft services, compliance with health & safety regulations, and the execution of key property-related projects.
This role requires strong strategic thinking, operational excellence, and senior stakeholder management within a professional services environment. Key Responsibilities include:
* Leading, managing, and developing the Facilities and Office Services team.
* Oversight of day-to-day facilities operations including maintenance, cleaning, security, catering, and office services.
* Ensuring proactive and reactive maintenance is delivered effectively.
* Management of office layout, space planning, and small works projects.
* Cross-functional coordination for office moves and refurbishments.
* Strategic and capital project leadership, working closely with senior leadership to align facilities strategy with firm-wide objectives.
* Long-term space and workplace planning, including hybrid-working requirements.
Health, Safety, and Compliance involve ensuring full compliance with Irish health and safety, fire safety, and building regulations. This includes maintaining risk assessments, safety audits, incident reporting processes, emergency response, crisis management, and business continuity planning. Supplier and Contract Management involves negotiation of contracts and driving value for money across facilities services. Financial and Budget Management require preparation and management of the annual facilities budget (OPEX & CapEx). Sustainability and ESG focus on leading environmental and sustainability initiatives. Stakeholder Management involves communication with partners, managers, building management, and landlords about planned works, outages, and essential updates.
Required Skills and Qualifications:
Facilities Management Experience:
8+ years experience in facilities management ideally within a law firm, professional services, or corporate environment.
Proven experience leading facilities teams and managing multi-service operations.
Strong background in capital projects, office moves, and refurbishment programs.
Skills and Certifications:
Degree in Facilities Management, Property, Engineering, Business, or related field (preferred).
Professional FM qualifications (IWFM or equivalent) an advantage.
Health & safety certification desirable.
Project management qualification beneficial.
Key Benefits:
Paid Holidays
Pension Fund
Medical Aid/Health Care