Job Title: Hotel Receptionist Dublin 22
Join TCC Recruitment as a Hotel Receptionist in Dublin 22. We are looking for a warm, professional, and guest-focused individual to be the first point of contact for our guests, ensuring a welcoming and efficient check-in and check-out process.
Key Responsibilities:
1. Greet guests warmly upon arrival and ensure a smooth check-in/check-out experience.
2. Manage room allocations and process payments accurately.
3. Handle guest inquiries and resolve issues promptly and professionally.
4. Maintain front desk procedures and standards at all times.
5. Liaise with housekeeping, reservations, and other departments to ensure guest satisfaction.
6. Operate the hotel’s booking and payment systems accurately.
Requirements:
1. Previous experience in a similar role is preferred.
2. Excellent communication and interpersonal skills.
3. Strong customer service focus with a proactive approach.
4. Ability to work in a fast-paced environment.
5. Flexibility to work various shifts, including weekends and holidays.
6. Familiarity with hotel booking systems (e.g., Hotsoft or Opera) is an advantage.
Additional Details:
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industry: Human Resources Services
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