About The Team
Tour Partner Group is a leading DMC for the UK, Ireland, the Nordics and Baltics. We bring together more than 300 destination specialists, designing B2B travel for Groups and FIT. Along with our MICE division, HORIZONS by Tour Partner Group, we are the experts in creating authentic experiences and memories that last a lifetime.
We have offices in London, Edinburgh, Dublin, Copenhagen, and Phoenix. Our mission is to deliver personally tailored, authentic tours. Perfectly.
Your responsibilities
What will I be doing?
* Working with Head of Contracts, Ireland to source hotel space across the island of Ireland, within the company's portfolio for booked groups, series and for offers.
* Acquiring a competitive price for our client, within a short turnaround time.
* Negotiating hotel rates and Terms & Conditions.
* Helping achieve an expected margin for the company.
* Developing relationships with hotels: exchanging feedback, providing updates, identifying ways of presenting group booking requests to each individual supplier to optimise outcome; dealing with supplier book-outs, supporting supplier complaint resolution.
* Liaising with internal clients, i.e. Commercial, Operations and Sales.
* Storing and presenting product knowledge.
* Regular dialogue with the Purchasing Team for Ireland, as well as Sales, and the Account Management teams to ensure that client/hotel timeline and brief is met.
* Working alongside the Head of Contracts, Ireland to deliver the overall Ireland Destination Contracts strategy.
* Assisting the Head of, with the implementation and roll out of internal departmental procedures i.e Busy dates, estimated rates.
* Ensuring all contracts are loaded correctly into Tourplan for company wide use.
* Running various reports, comparing charts, updating the system if necessary to keep an overview of your allocated areas.
* Assisting in the placing of group series business within the budgets and standards expected by the client.
* Represent TPG at specific applicable industry events
* Visiting key hotels on a regular basis as needed and other hotels where necessary, to ensure quality is maintained and producing hotel meeting reports for the company, post those meetings
* Dealing with book-out situations and supplier issues
Your profile
What skills do I need?
* Strong administrative skills
* Full driving license
* Good time management and self-management skills
* Good organizational skills and, particularly, a keen eye for detail
* Strong IT command for Excel and preferably TourPlan
* Ability to develop strong teamwork and collaboration
* Outstanding interpersonal and networking skills
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