Tesco is a values-led business committed to building a better Tesco and supporting our colleagues in Serving Ireland’s Shoppers a Little Better Every Day. We aspire to create an emotional connection with our customers and colleagues, making their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individual talents and supporting professional growth in a dynamic, people-focused environment with strong leadership and an entrepreneurial spirit.THE ROLETesco Ireland is seeking a Line Manager who will be responsible for supporting and leading a department and team to deliver the best shopping experience for our customers. Reporting to the Deputy Manager, this role will ensure we serve Ireland's shoppers a little better every day.Creating an inspiring and welcoming environment for colleagues and customersBeing responsible for the store when the Store Manager/Deputy Manager are not presentEnsuring the team is fully trained and validated in their rolesFostering two-way communication and a culture of trustCoaching colleagues to meet daily priorities and deliver excellent customer serviceReviewing reports and systems to implement improvements for customers and colleaguesDriving a culture of zero food waste by managing date codes and food safetyRecruiting passionate colleagues committed to customer serviceUnderstanding and delivering cleaning standards through leadership by exampleManaging stock control, warehouse layout, and processes for first-time right routinesAddressing pricing errors, refunds, and label routines to ensure accurate chargesManaging front-end operations to prevent queuesRecognizing and providing feedback on colleagues' service performanceIdeal candidates will have demonstrated experience in:• Delivering excellent customer and colleague experiences• Being adaptable and agile in thinking• Achieving objectives in a fast-paced environment• Acting as the point of contact for department queries• Influencing at senior levels• Previous retail experience in a similar role is preferredOUR VISION AND VALUESAt Tesco, our vision is to become every customer’s favorite way to shop, whether at home or on the move. Our core purpose is to serve our customers, communities, and planet a little better every day. We believe in acting responsibly and sustainably, supporting community initiatives like the Tesco Community Fund, Children’s Health Foundation, FoodCloud, and Stronger Starts. To date, we've supported over 21,000 community groups, raised €7.5 million for medical equipment, and provided nearly 15 million meals to those in need.Since 1997, Tesco has operated in Ireland with 163 stores and over 13,000 employees, supporting nearly 45,000 jobs. We partner with over 500 Irish suppliers, most of whom are small and medium enterprises, supporting around 13,000 farming families. We are the largest buyer of Irish food and drink globally, purchasing €1.6 billion annually, more than any other country in the EU or even the USA.We pride ourselves on an inclusive culture where everyone can be themselves. Diversity is celebrated and valued, and we are committed to supporting colleagues through flexible working arrangements. We welcome conversations about how we can accommodate individual needs and support work-life balance. For accessibility support, please visit http://roi.tesco-careers.com/accessibility/.#TescoManagers
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