Basic Role Summary:
This is an opportunity to be part of a dynamic team within the Sales Office. We are looking for individuals who will support and drive Chanelle Pharma's vision to be the most valued global provider of high-quality, competitively priced pharmaceutical products and to provide excellent services and support to our customers.
In this role, you will report into the Sales Office Manager.
Location: Onsite at our facility in Loughrea.
As our Sales Office Administrator, your key responsibilities will be as follows:
* Take incoming orders and queries from customers and Area Sales Managers.
* Responsible for Area Sales Managers assigned to you.
* Process any emailed orders.
* Responsible for Petworld orders and Tilledium orders and their queries.
* Responsible for processing cash sales for Pet, Vet, and internal cash sales and logging same.
* Responsible for processing and printing credit notes for Vet/Pet.
* Responsible for processing rebates when required.
* Promote seasonal products and products with short expiry dates.
Qualifications and Experience:
* Experience in Sales for 2 years.
* Fetac Level 5 in Word and Excel would be a benefit.
* Excellent written and communication skills.
Skills and Competencies:
* Organisational skills, personal efficiency, time management skills, and the ability to prioritise competing demands.
* Ability to liaise with customers and Area Sales Managers in a polite and professional manner.
* Ability to follow procedures and work practices and adapt to change.
* Effective time management and commitment to getting it right first time.
* Motivated and responsible, able to work on own initiative and as part of a team.
* Calm under pressure and works well with customers.
* Strong work ethic and belief that quality is everyone's responsibility.
Applicants from diverse backgrounds, including those returning after a career break or with transferable skills from non-traditional career paths, are encouraged to apply. We value varied experiences and are committed to fostering an inclusive environment that supports individuals with disabilities.