A Global semiconductor giant based in Cork are seeking to bolster their team with a talented IT Support Analyst.Please note this is a 12 month fixed contractResponsibilities:Provide technical assistance to users in person, via phone, or electronically, resolving hardware, software, and operating system issues.Troubleshoot and resolve routine and moderately complex technical problems, escalating issues when necessary.Follow standard operating procedures and document incidents, resolutions, and service requests accurately.Support IT projects by communicating status updates and collaborating with team members to meet deadlines and performance targets.Continuously seek learning opportunities, contribute to knowledge repositories, and adapt to changes to enhance technical skills and efficiency.Requirements:Bachelor's degree in an IT-related field preferred.1+ years of experience in IT or engineering support, including troubleshooting operating systems and software applications.Basic knowledge of major operating systems (Windows, Mac OS, Linux), enterprise software, and common hardware components.Strong problem-solving, analytical, and technical troubleshooting skills with the ability to follow procedures for escalation.Effective verbal and written communication skills, adaptability, accountability, and a customer-focused mindset.If this role is of interest please apply directly on LinkedIn or send a copy of your CV to -By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice (https://eu-)