Company Description
MUFG Investor Services is a trusted partner to many of the world's largest public and private funds, providing asset servicing and operational solutions built for alternatives.
With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more.
Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today's investment management landscape.
As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world's largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution.
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Job Description
Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include:
Complete daily deliverables, with quality while following company and department policies and procedures relating to investor registration, dealing, reporting and cash
Strive to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate
Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard
Perform allocated daily tasks, processes and deliverables with accuracy and quality
Participate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team culture
Support management in department initiatives, projects and risk mitigation
Support and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients, Openness and Honesty
Qualifications
Diploma or Bachelor's degree in a business related field preferred or relevant experience
Some experience in financial services, fund administration, asset management, banking or client service
Knowledge of Investor Services processes and related functionalities an asset
Existing client/customer service experience would be ideal
Computer skills with strengths in Microsoft Office products.
Proficiency with Microsoft Excel would be an asset.
Additional Information
Experience something Brilliantly Different with a career with MUFG Investor Services.
Who are we?
In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing.
We're in 17 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.