Manager, Site Reliability Engineering Tooling, Ireland-basedJoin to apply for the Manager, Site Reliability Engineering Tooling, Ireland-based role at ToastManager, Site Reliability Engineering Tooling, Ireland-based5 days ago Be among the first 25 applicantsJoin to apply for the Manager, Site Reliability Engineering Tooling, Ireland-based role at ToastGet AI-powered advice on this job and more exclusive features.Toast is driven by building the platform that helps restaurants adapt, take control, and focus on what they do best: creating experiences their guests love. Tremendous business growth has spurred a need for significant investment in Toast's platform teams. The Site Reliability Engineering team at Toast is responsible for overseeing Toast production services, with a commitment to quality, reliability, and low latency — without needing heroics. The team accomplishes this goal by:Building tooling to automate, monitor, and manage deployed services using reliability best practicesDeveloping and evangelizing patterns and best practices to improve the scalability, observability, and reliability of all Toast systemsConsulting with teams to improve product scalability, observability, security, and reliabilityParticipating in outage response and root cause analysis for critical systems and infrastructure incidentsAs a Manager of the Site Reliability Engineering Tooling team, you will provide technical leadership and hands-on code contributions, incorporating reliability best practices for programming and scripting, observability, production triage, incident resolution, and retrospective/root cause analysis to maintain the world-class reliability and uptime of our platform.About this roll* (Responsibilities)Enable a geographically distributed team of talented engineers to continue performing at a high level and help increase the impact of their workDrive day-to-day operations of the team and contribute to the development and prioritization of the SRE roadmap for major initiativesCreate and drive strategic organization-wide scalability, observability, and reliability initiatives in collaboration with technical leadership and Product ManagementInfluence architecture decisions for your team and for individual services to optimize resilience and scalabilityGuide teams to build and maintain systems that are reliable and available for Toast customersFacilitate professional growth by mentoring engineers on your teamDo you have the right ingredients*? (Requirements)Hands-on experience managing or leading an Internal tools team, including hiring, mentoring, cross-functional collaborationHands-on coding experience with multiple coding languages - Java/JVM required + one or more of Kotlin, Go, Python, etc.Background in leading complex engineering projects in a Scrum environmentExperience in building and running distributed systemsExposure to networking, cloud architectures, and patternsDeep understanding of systems, networking, and scaling issuesDirect exposure to cloud infrastructure and SaaS solutionsAI at ToastAt Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.Our Spread* of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.Bread puns encouraged but not requiredDiversity, Equity, and Inclusion is Baked into our Recipe for SuccessAt Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.We Thrive TogetherWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.Apply today!Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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