Deli Assistant – Macs Place Deli
Location: Ennis (M18), Co. Clare. The new Service Station at Ennis will open later this autumn. The position is full‑time and part of the Plaza Group’s expanding network of quick‑service restaurants.
The Plaza Group is one of Ireland’s leading independent motorway and primary route services groups, offering world‑class food and retail services. It was founded by the managing directors of Supermac’s, Pat and Úna McDonagh, and is committed to fresh, quality 100% Irish beef and chicken.
Overview
Your objective is to delight customers by exceeding their expectations on every visit.
Responsibilities
* Serve customers in a friendly and efficient manner, providing an exceptional standard of customer care.
* Communicate with customers in an effective and welcoming manner.
* Deal with customer complaints professionally and refer to the store manager where appropriate.
* Ensure products are served in line with Food Hygiene Requirements.
* Maintain knowledge of current deli sales and promotions.
* Assist customers with queries regarding deli products.
* Maintain the Deli area and equipment to the required level of hygiene, ensuring cleaning is carried out as per the food hygiene policy.
* Receive and check stock in line with company guidelines.
* Store products in line with the food hygiene policy.
* Display products in line with food hygiene policy and merchandising policy.
* Rotate stock appropriately to minimise waste.
* Prevent stock loss and waste.
* Conduct stock takes as instructed by the assistant store manager / store manager.
* Comply with HACCP regulations and relevant health & safety requirements.
* Check temperatures and maintain HACCP records.
* Monitor critical control points to prevent contamination.
* Perform any other duties assigned by the assistant store manager / store manager.
Work Environment
Fast‑paced, “non‑stop” environment. The role can be physically demanding at times, depending on the volume of business. Teamwork and communication are essential to ensure smooth operation.
Candidate Requirements
Only candidates living in Ireland and allowed to work here will be considered.
Additional Information
Referrals increase your chances of interviewing at Supermac's by 2×.
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