IT Technician / Support Specialist (Entry-Level / Remote or Onsite)Job OverviewWe are seeking a reliableIT Technician / Support Specialistto provide technical support, troubleshoot hardware and software issues, and assist with IT operations. This role is ideal for entry-level candidates or those with some technical experience looking to grow in IT support. Full training and guidance will be provided.Key ResponsibilitiesProvide technical support to end-users via email, chat, or phoneTroubleshoot hardware, software, and network issuesInstall, configure, and maintain IT equipment and softwareAssist with onboarding new employees, including setup of accounts and devicesMaintain IT inventory and documentationEscalate complex issues to senior IT staff when neededFollow IT policies and best practices for security and data protectionRequirementsEntry-level candidates welcome; prior IT experience is a plusBasic knowledge of computer hardware, operating systems, and software applicationsFamiliarity with networking concepts is a plusStrong problem-solving and troubleshooting skillsGood written and verbal English communication skillsAbility to work independently and follow instructionsResponsible, organized, and proactive work attitudeNice to Have (Optional)Experience with Windows, macOS, or Linux systemsFamiliarity with remote support toolsIT certifications (CompTIA A+, ITIL, or similar)Interest in IT support, networking, or systems administrationWhat We OfferEntry-level IT role with full training and guidanceOpportunity to work in a supportive, collaborative team environmentExposure to a variety of IT systems and toolsOpportunities for career growth in IT and technical roles