The following role is a full-time permanent position based in our City Centre offices.
Full Time Permanent position
Hybrid role based in our City Centre offices
What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.
At Irish Life, our purpose is to help people build better futures.
Our company values shape everything we do and underpin our vision of being the driving force behind Ireland's financial, physical, and mental well-being.
We believe in
doing the right thing
—acting with integrity and making fair, responsible decisions.
We
aim high
, setting ambitious goals and
find better ways
to innovate and improve.
Our
customers are at the heart of everything we do
and we are dedicated to understanding their needs and exceeding their expectations.
Achieving this is only possible when
we work best together
—in a supportive, collaborative environment where every idea and contribution is valued.
Role Overview
We are seeking a Product Designer with a passion for finding solutions that allow customers to intuitively use our products.
The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer.
You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.
This is an interesting role for someone experienced in Product and UX/UI Design, who is passionate about putting the user at the heart when creating and improving user journeys.
Team Background
This role sits within our Innovation & Change team and reports to our Senior Product Manager in Advice Solutions.
The team has oversight and responsibility for customer-facing digital properties and capability, spanning across multiple products and channels.
Specific Responsibilities will include:
Lead design projects from discovery through to delivery.
Lead key UX research projects within the digital team.
Champion and evolve our design system, working with developers to ensure it is up to date.
Facilitate workshops and present at company-wide forums, articulating design decisions, user insights and product vision.
Collaborate closely with product managers, developers and other stakeholders to define problems and deliver solutions in line with our EPICC promises.
Mentor junior designers and contribute to improving our design culture and process.Use user feedback to design digital journeys and identify new product improvement opportunities.
Research and contribute to the improvement of the overall experience of Irish Life.
Collaborate with business areas and IT developers to ensure visual elements are built to design specifications.
Focus largely on detailed design work in a cross-functional team.
Look for ways to improve user engagement using a data-informed approach at the various stages of the user journey.
Communicate design ideas and prototypes to business owners and developers.
Work collaboratively with the Advice Solutions Digital Team.
Learn and develop new skills as they emerge.
Increase the knowledge of UX/UI Design and Research within the team and wider business.
What you'll need to be successful in the role
3+ years of professional experience
in UX/UI or Product design roles.
Strong portfolio
showcasing end-to-end product design work.
Deep understanding of design systems
, creation, scaling, governance and implementation.
Excellent public speaking, storytelling and presentation skills
.
Confident in large meetings and workshops with a proven track record.
Comfortable articulating design decisions with a link back to business objectives.
A 'customer first' mentality
with excellent attention to detail.
Strong experience UX research
.
Must have experience in conducting UX research on a team.
Familiarity with interaction design and information architecture.
Keen to collaborate
with diverse teams and the ability to collaborate with cross-functional team members.
Enthusiastic in driving innovation
and adapting strategies in a dynamic, fast-paced environment.
Solid grasp of usability principles and accessibility standards.
Has a good working knowledge of our regulatory environment.
Mastery of design tools (e.g. Figma).
You should also
Have good interpersonal skills & ability to communicate clearly and concisely verbally and in writing.
Have the ability to multitask effectively, work well under pressure & meet tight and changing deadlines.
Have the ability to understand and manage the sensitivities of different stakeholders at different levels and to present a viable solution and obtain buy-in.
Have the ability to work on both your own initiative and as part of a cross-functional team.
About us
Irish Life is one of Ireland's largest financial institutions with a presence across a range of financial services markets.
We are one of Ireland's leading financial services groups with over 1.5 million customers.
For over 80 years, we've been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.
It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.
We are proud of our culture of developing and supporting the growth and professional development of our people.
The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.
The company reserves the right to draw up a shortlist as part of the selection process.
Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers.
Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.
Irish Life is proud to be an Equal Opportunities employer.
We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued.
We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.
We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.
If you require any accommodations during the recruitment process please contact ****** and we will be delighted to ensure you are fully supported to be your best.
ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland.
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