Job DescriptionCharter Medical Private Hospital (CMPH) is a 77-bed surgical hospital located on the outskirts of Mullingar with four operating theatres and an endoscopy unit. We provide a wide range of surgical care across multiple specialties and offer 24/7 Stepdown, Minor Injuries, and Rapid Access services in collaboration with the HSE.We are currently recruiting for a IT Senior Systems Administrator to join our team.Role SummaryThe IT Senior Systems Administrator is responsible for supporting, maintaining and optimising the hospital's IT infrastructure, ensuring reliable delivery of clinical and operational systems. The role covers Microsoft 365 administration, Active Directory, networking, endpoint security, and support for clinical systems including nurse call and communication devices. The post holder provides Level 1–3 technical support, ensures system uptime in a fast-paced healthcare environment, and contributes to IT service improvement, digital transformation, cybersecurity and compliance with data protection standards.Key ResponsibilitiesTechnical Systems AdministrationAdminister and maintain Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive and associated compliance/security policies.Manage Active Directory users, groups, login permissions and role-based access controls.Configure and monitor Microsoft Defender and endpoint protection tools.Support nurse call systems, clinical communication devices, patient monitoring connectivity and other clinical equipment integrations.Maintain all hospital desktops, laptops, mobile devices, printers, scanners and clinical workstations on wheels (WOWs/COWs).Manage IT asset lifecycle, warranty status, stock levels and hardware inventory.Networking & InfrastructureSupport LAN/WAN infrastructure including switches, VLANs, Wi-Fi access points and network routing.Troubleshoot DNS, DHCP, IP addressing, VPN access, and secure remote connectivity.Ensure uptime for critical clinical and administrative systems.IT Service Delivery & SupportProvide Level 1–3 support, prioritising clinical-critical incidents.Log, track and resolve issues using the hospital's IT ticketing system.Escalate complex issues to third-line engineers or external vendors.Collaborate with clinical, administrative and operational teams to resolve technology-related problems.Security, Compliance & Data ProtectionMonitor alerts, vulnerabilities and incidents via Microsoft Defender and other security platforms.Ensure all devices meet standards for patching, encryption, antivirus protection and compliance.Support disaster recovery, downtime procedures and business continuity planning.Adhere to policies governing GDPR, HIPAA alignment, patient data protection and information governance.Collaboration, Communication & Stakeholder SupportLiaise regularly with clinical staff, maintenance engineering, external vendors and IT colleagues.Support IT elements of hospital projects, upgrades, audits and equipment deployments.Participate in departmental meetings, service improvement initiatives and operational planning.Quality, Continuous Improvement & InnovationIdentify opportunities to improve IT processes, workflows and system performance.Contribute to digital transformation including adoption of new technologies.Maintain awareness of hospital technology trends, cybersecurity developments and sector expectations.Other ResponsibilitiesSupport generation of activity reports, security summaries and asset statistics.Participate in on-call or after-hours support where required.Perform any additional duties as required in line with departmental needs.Essential Criteria - Knowledge/ Experience2–4+ years' experience in IT support or systems administration.Strong experience with Microsoft 365 and Active Directory.Solid understanding of networking technologies (LAN/WAN, VLANs, Wi-Fi, DNS, DHCP, VPN).Experience supporting desktops, laptops, printers and mobile devices.Experience with endpoint protection tools and security monitoring.Experience in healthcare IT systems desirable.Ability to perform effectively in a fast-paced clinical setting.Relevant IT certifications (Microsoft, networking, security)Skills/ CompetenciesTechnical and Professional ExpertiseMaintains strong knowledge of information systems, IT governance standards, security protocols and incident response procedures. Applies this expertise to support effective risk management and technical decision-making. Continuously updates knowledge in line with emerging technologies and sector requirements.Communication & Interpersonal SkillsCommunicates clearly with both technical and non-technical stakeholders. Presents technical information in a way that supports understanding and decision-making. Influences and advises colleagues during technical discussions, incident reviews and compliance activities.TeamworkWorks collaboratively with colleagues across IT and operational teams to resolve issues and support service continuity. Contributes to a cooperative and solution-focused work environment.Building & Maintaining RelationshipsDevelops effective working relationships with system users, internal teams, vendors and technical partners. Recognises the value of trust, responsiveness and professionalism in maintaining strong operational and technical relationships.Results Driven and AccountableDelivers high-quality work aligned with IT standards, security requirements and organisational objectives. Takes responsibility for assigned tasks and meets agreed timelines.Attention to DetailApproaches technical tasks, configurations, documentation and analysis with accuracy and thoroughness. Ensures logs, reports and records are precise and compliant.Project ManagementUses structured planning and coordination to support delivery of IT projects, upgrades, system enhancements and compliance activities. Manages tasks effectively within agreed scope and timeframes.What We OfferCompetitive salarySign on BonusFull-time, permanent employment contractContinuous professional development and training opportunitiesSupportive, collaborative working environmentEmployee Assistance ProgrammeOpportunities for career progressionFree on-site parkingAt Charter Medical Private Hospital, diversity and inclusion are at the heart of our values. We welcome applications from individuals of all backgrounds and ensure equal opportunity in hiring and advancement. Apply for the above role by sending your CV to including the job title in the subject.Job Types: Full-time, PermanentBenefits:Bike to work schemeEmployee assistance programOn-site parkingSick payWork Location: In person