Job Overview
We are seeking an experienced professional to oversee the administration of residential developments, ensuring seamless management and coordination of various tasks.
The ideal candidate will possess strong leadership skills, excellent customer service, problem-solving abilities, decision-making capabilities, multitasking skills, communication skills, and organizational skills.
This role requires a high degree of autonomy, with minimal supervision, and involves working closely with operations, accounts, and senior office administrator departments to achieve desired outcomes.
Key Responsibilities
* Administration of Residential Developments: Oversee the administration of residential developments, ensuring compliance with relevant laws and regulations.
* Credit Control and Client Query Management: Manage credit control issues and respond to client queries via post, fax, phone, and email.
* Liaison and Communication: Liaise with operations, accounts, and senior office administrator departments to ensure effective communication and collaboration.
* Reporting and Analysis: Prepare reports for clients and senior management team, analyzing data to inform business decisions.
* Site Visits and Meetings: Conduct site visits as prescribed by individual SLAs and attend meetings as required.
* Project Coordination: Coordinate activities and oversee project work required by directors/developers committees.
Requirements
* Possess PSRA Licence or Confirmed Eligibility: Possess a valid PSRA licence or demonstrate confirmed eligibility for the position.
* Degree-Qualified with Proven Experience: Be degree-qualified with proven management experience in a recognized organization within the property industry.
* Leadership and Customer Service Skills: Demonstrate strong leadership, customer service, problem-solving, decision-making, multitasking, communication, and organizational skills.
* Familiarity with MUD Legislation: Have familiarity with MUD legislation and its implications on residential developments.