This is an excellent opportunity to join the in‑house property management team of one of Ireland’s largest private developers as a front facing Concierge in a PRS residential development in south Dublin for a prime onsite role.
This development presents an exciting opportunity for an experienced property professional to play a key role in its ongoing success. The successful candidate will oversee a mid‑scale development with premium amenities, including a gym, lounge, multimedia spaces, and breakout areas.
You will be the first-person tenants, clients, and contractors will meet as they enter the building. You'll be the dynamic individual who sets the tone, creating a welcoming atmosphere while overseeing access controls, managing contractor relationships, and ensuring smooth coordination of all maintenance activities via their eLogbook system.
Essential: Experience in maintenance or facilities operations and direct experience in leasing or residential accommodation, front of house concierge experience.
* You’ll ensure the reception and surrounding areas are always spotless, keeping things tidy and reporting any cleaning or maintenance tasks to the relevant contractors.
* Your keen eye for detail and proactive approach will be key to creating a seamless experience for everyone in the building.
* You will be the person who keeps everything running effortlessly.
* The primary objective of this role is to provide exceptional support to the Building Management team, reporting directly to the Property & Facilities Management division.
* The ideal candidate will thrive in a dynamic, fast‑paced environment, where strong planning, coordination, and multitasking abilities are crucial.
* A central aspect of the role involves managing and engaging with various key stakeholders within the premises, ensuring smooth operations and seamless communication.
* This is a public‑facing position, where you will serve as a key point of contact, delivering top‑tier concierge services and ensuring a welcoming, professional experience for all visitors and tenants.
Key Responsibilities
* Have a strong work ethic, pro‑active attitude, keen desire to learn and willingness to take ownership of a project.
* Check in arriving visitors, providing access using security and access control system.
* Acting as a main point of contact for tenants and visitors and greeting them in a friendly, courteous and professional manner.
* Handling communication with contractors undertaking maintenance on site.
* Managing and updating contractor log and contractor documentation via online system.
* Operating the main reception phone system and inbox, including responding to all queries in a timely manner.
* Overseeing and maintaining daily administrative operations to enhance and support a cohesive and efficient office environment.
* Organising meetings when requested.
* Scheduling and communicating key dates and events.
* Managing car park operations i.e. ensuring arriving visitors are parked in their designated space.
* Ensuring reception operations run smoothly with consideration to GDPR guidelines.
Skills, Knowledge and Experience
* Previous experience in a customer facing role.
* Ability to prioritise with good problem solving and decision‑making skills.
* Strong communication and interpersonal skills.
* Must have excellent IT skills and software experience.
* Experience in working on multiple projects simultaneously.
* Have strong self‑management, organisation and administration skills.
* High attention to detail.
* Strong team working skills.
* Previous experience in a concierge role or the hospitality industry would be desirable.
Salary €35,000 + benefits
Seniority level
Entry level
Employment type
Full-time
Job function
Management, Customer Service, and Administrative
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