SOCIAL MEDIA CONTENT ANALYST - ALBANIAN SPEAKERAre you an Albanian speaker with a passion for social media?
Ready to make a real impact online?
We're looking for a Social Media Content Analyst to help shape a safer and more positive digital space.
This is your chance to use your skills to contribute to a meaningful cause while working with a team that values your expertise.
Together, we can make a difference in creating a better online community for everyone.We offer:• A full-time, permanent contract with Covalen• A choice of day shift (9am to 5:30pm) or evening shift (6pm to 2am) from Monday to Friday, with occasional weekend and bank holiday work• A base annual salary of €31k, with 10% Quarterly Bonus, OTE 34k• Evening shift has an additional 25% increase from 10pm to 2am, plus travel allowance, bringing total potential earnings up to €41k• 25 days of annual leave, private healthcare, and pension contributions• Extensive training and access to CPL's Wellness Programme• Bike to Work and Tax Saver SchemeYou need:• Fluency in Albanian (C1/C2) and English (C1)• A valid Stamp 4, 1G, or EU passport (required)• In-depth cultural understanding and awareness of current affairs in the region• Strong problem-solving abilities, attention to detail, and critical thinking skillsYour Role:• Investigate and resolve reported issues, including account support and abusive content, via our ticketing system• Enforce community guidelines by addressing reports of abuse on the platform• Stay updated on clients' products and community standards• Use your regional insights to provide scalable solutions and support the online community• Analyse data to continuously enhance user experience• Spot trends and escalate critical issues to the global team• Identify workflow inefficiencies and suggest improvementsPlease note, this role may involve reviewing sensitive content, so working from our office in Sandyford - D18 - is essential.We're on the lookout for ambitious, social-media-savvy individuals who are driven to create a safer online environment.
If you're ready to bring your expertise to a rewarding cause, we want to hear from you!
Apply now to and join a team dedicated to making a real-world impact.