Intensive Case Manager (Project Worker), Housing First, Dublin Location: Dublin Contract: Full Time, Permanent Contract Starting Salary - €39,200 - €42,500 The purpose of this role is to work as part of the intensive, visiting-support Housing First team to deliver person-centred, open-ended packages of support, and assistance to people who have been homeless, so that they can maintain a safe and secure home of their own. Benefits: 25 days Annual Leave & 3 Concession Days, 7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy, Premium rates for unsocial hours Supports: Employee Assistance Program, Reflective Practice, Supervision, Well being initiatives, weekly team meetings, Housing First training, Therapeutic Crisis Intervention (TCI) training What you will do: Uphold Housing First principles by working in line with \"A Housing First Manual for Ireland\" to protect and enhance the model's integrity. Build strong working alliances with customers as part of a cohesive multidisciplinary team. Use a strengths-based, recovery-focused approach in all interactions with customers. Maintain effective relationships with housing providers and other services involved in customer care. Develop and apply trauma-informed care practices within the team. Conduct high-quality assessments and use designated tools as part of effective case management. Contribute to integrated care planning, including needs assessments, shared care, and regular reviews. Ensure support plans are customer-led, meaningful, detailed, and advocate for customers when needed. Support customers in sustaining their homes, managing rent payments, and prioritising their living environment. Provide safe, welcoming environments, promote recovery through culturally appropriate activities, and facilitate community and team relationships. Work as part of a 7 day roster with shifts between the hours of 8am-8pm. What you will need: Relevant third level Social Care qualification at degree level or CORU registered. Proven experience working with complex needs (min. 2 years) Experience of needs assessment, support planning and case management Knowledge of DRHE Case Management Interagency Protocols, willingness to learn Experience of street outreach and/or housing support provision Excellent communication skills, competent computer literacy, use of SharePoint, Teams Be able to work on own initiative and committed to partnership work. Skills: Intensive Care Project Worker Compassionate Project Worker Intensive care Manager/ Project Worker Experienced Intensive Care Project Worker Qualified Intensive Care Manager