Role: Banking Card Operations Specialist Salary: €35,000 €45,000 Duration: Permanent Location: South West Dublin (On-site, Monday to Friday) Banking Card Operations Specialist Exciting opportunity has opened for a Banking Card Operations Specialist to join a growing application support and fintech company based in South West Dublin. This role is ideal for individuals with a strong background in banking operationsparticularly in card or payment processingwho are eager to transition into the dynamic world of financial technology. With a strong reputation for delivering B2B financial solutions to institutions across Ireland and the UK, this organisation provides the perfect platform for career growth in a technology-driven setting. Operating in a flat-structured, team-oriented environment, this company supports major banking clients by offering tailored, scalable solutions that streamline operations. The successful candidate will play a pivotal role in supporting operational processes for debit card and file processing systems, while also engaging directly with clients to ensure a seamless customer experience. This role combines traditional banking knowledge with modern IT support, offering a unique pathway for professionals to step into the fintech sector. Responsibilities: Manage the end-to-end debit card or payment file processing lifecycle Deliver exceptional first-line support to clients via phone and email Resolve client queries and issues, escalating where appropriate Liaise with internal teams to ensure accurate and timely resolution of technical problems Monitor operational systems and identify areas for efficiency improvement Maintain accurate documentation of client communications and technical procedures Provide insights into banking workflows to aid system enhancements Support onboarding of new financial clients with operational guidance Collaborate in cross-functional teams to test new features and updates Requirements: Experience in payment processing or card operations within a banking or credit union environment Familiarity with branch-based banking systems and file transfer protocols Confident in managing customer calls with empathy, clarity and professionalism Comfortable working in a structured, fast-paced environment Ability to troubleshoot operational issues and follow set procedures Strong communication skills, both written and verbal A genuine interest in financial technology and systems Willingness to work fully on-site, Monday to Friday EU citizenship or existing right to work in Ireland What to do next: If youre interested in this role, click apply now. For more information and a confidential discussion on this role or other opportunities, contact Conor via email Skills: Banking Operations Specialist Card Payment Processing Fintech Application Support