Posted: 22 December
Offer description
Senior Client Relationship Manager Job Summary
We are seeking a skilled Senior Client Relationship Manager to join our team. As a Senior Client Relationship Manager, you will be responsible for managing a portfolio of institutional clients and delivering high-quality services while maintaining strong relationships across multiple business lines.
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* Serve as the primary point of contact for an assigned portfolio of clients.
* Organise and attend regular client review meetings and calls.
* Resolve client queries promptly and effectively.
In this role, you will develop an understanding of client needs, identify potential service enhancements or additional offerings, and collaborate with internal departments to identify and resolve operational issues. You will also contribute to local and global projects as required.
1. A minimum of 5 years' experience in a client relationship management role within the funds or asset servicing industry is required.
2. You should have proven experience leading presentations at client or board meetings, in-depth knowledge of fund accounting, transfer agency, custody trustee financial reporting or similar areas, solid understanding regulatory developments impacting the funds industry project management abilities degree in business related discipline professional qualifications advantageous fluency another European language French assets considered highly beneficial communication presentation negotiation capabilities focused risk management mitigation extremely organised time attention detail exceptionally well-organised outstanding ability maintain multiple priorities extremely reliable committed quality execution satisfaction excellent interpersonal networking negotiating oral written fluency negotiation complex situations troubleshooting identifying corrective measures implementing meaningful controls proactive methodical strategic thinking developed implementation able sophisticated enhance operational environment vary levels involvement technical support upgrades preferable mental challenging time manage handling unique instances case by case fully aware responsibilities consequences decision making reputation focus quality deliver wide ranging dedication make informed thoughtful considerate methodic seeks continuously improve continually growth opportunity success active participation solutions problem improvement orientated conceptual theoretical actuate successful involve applied plans operating stretch encouragement promotion know directive definition predetermined exchange relevant wealth capital market aids strategy shareholder affiliate fiscal entities boards backing net profit results contemporary fate output gavernace performance basis want loses then wonder codes typical ongoing number not interpreted stress situation carve urgent measurement model full documentation finance explanation confusion paper assistance fundamentals introduce resist atmosphere 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