Position Overview:We are seeking an experienced Operations Manager to oversee day-to-day business operations. The role involves leading teams, optimising processes, ensuring compliance, and maintaining high levels of customer satisfaction.Key Responsibilities:Team Leadership: Lead, mentor, and manage staff while promoting a culture of safety, accountability, and continuous improvement.Operational Management: Streamline workflows, optimise scheduling and resource allocation, and coordinate with suppliers to ensure efficient service delivery.Compliance & Safety: Enforce safety standards and legal compliance to maintain a safe working environment.Customer Relations: Build strong client relationships and act on feedback to enhance service quality.Financial Oversight: Manage budgets, monitor KPIs, and identify opportunities to improve profitability and efficiency.Reporting: Maintain accurate operational records and prepare regular performance reports.Qualifications:Proven leadership and team management experience.Strong problem-solving and decision-making skills.Excellent communication and interpersonal abilities.Full driver's licence and willingness to travel as required.IndustryIT Services and IT ConsultingEmployment TypeFull-time