Customer Assistant – Knocknacarra (Lidl Ireland)
Location: Knocknacarra, Galway, Ireland.
From our Head Office to the shop floor, our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Shift Patterns
* Morning shift: Starting at 5am or 6am – restock shop floor and bakery products before opening.
* Middle shift: Start mid‑morning or early afternoon – keep the store spotless, fresh and assist customers while working on tills.
* Late shift: Start in the afternoon – serve customers on the tills, restock items and prepare the store for the next day.
What You’ll Do
* Interact with customers in a pleasant, friendly and helpful manner.
* Ensure stock loss controls are followed in all areas of the store.
* Maintain store and external cleanliness and hygiene standards.
* Follow freshness and rotation principles.
* Ensure all waste is managed correctly.
* Assist in the stock count process.
What You’ll Need
* A can‑do attitude and excellent customer service skills.
* The willingness to go the extra mile for customers.
* Responsibility and reliability.
* Enjoyment of working in a fast‑paced, varied environment.
* A good team player.
* Previous experience in a customer‑facing role is preferable but not essential.
What You’ll Receive
Competitive and transparent salary system ensuring pay equality across all Lidl positions.
* €15.10 rising to €17.40 per hour after 3 years (supplementary pay outlined below).
* Unsocial hours worked (12am to 7am).
* 20 days holidays per annum pro rata.
* Company pension.
* Career development opportunities, including Leadership Academy for high performers.
* Circle K and Private Health Insurance discounts for all employees.
* Bike to Work Scheme.
* Mobile and broadband discounts with Three network.
* Maternity & Paternity Leave top‑up, Marriage Leave, Employee Assistance Programme.
Year 1
* Basic Rate €15.10
* €18.88 (Unsocial Hours)
* €22.65 (Overtime/Sundays)
* €30.20 (Bank Holiday)
Year 2
* Basic Rate €15.70
* €19.63 (Unsocial Hours)
* €23.55 (Overtime/Sundays)
* €31.40 (Bank Holiday)
Year 3
* Basic Rate €16.40
* €20.50 (Unsocial Hours)
* €24.60 (Overtime/Sundays)
* €32.80 (Bank Holiday)
Year 4
* Basic Rate €17.40
* €21.75 (Unsocial Hours)
* €26.10 (Overtime/Sundays)
* €34.80 (Bank Holiday)
Lidl is an equal‑opportunity employer. We value diversity and inclusion and provide reasonable accommodations to all applicants.
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