GLOBAL, CORPORATE EVENTS MANAGER WITH REGISTRATION SKILLS
We have a fantastic opportunity for a Conference & Event Manager with experience in Delegate Registration to join our growing event operations team based in Dublin. As a member of the team you will lead on delivering International business events for our Corporate clients. You will also be responsible for managing registration platforms, specifically Stova & cVent as well as the creation & management of event apps and conference websites. The ideal candidate will be confident using AI tools and automation to improve workflows, enhance engagement, and deliver a seamless experience across in-person, virtual, and hybrid corporate events.
ABOUT US
Our Global Events Team is responsible for delivering Conference and Destination Management services to multinational corporate clients around the world. Primarily working in the key European conference hubs we also operate events in Asia, Middle East and USA working closely with our local destination management teams in international cities across the globe.
AREAS OF RESPONSIBILITY
REGISTRATION & DELEGATE SERVICES
International travel required, delivering customer support and on-site registration
Building and designing virtual event platforms (training provided)
Take ownership of the daily management of event registration platforms to ensure smooth delegate experiences and accurate data handling.
Support the build and design of virtual event platforms, including dedicated event apps (training provided).
Create and maintain content updates for event websites.
Daily interaction with delegates dealing directly with large volumes of delegate queries via email and phone and effectively managing workloads
Management of delegate databases and hotel accommodation blocks
Creation and management of event abstract submission sites where required (training provided)
Financial reconciliation of delegate payments (supported by the Finance Manager)
Working with internal and external providers such as AV, catering, design and digital
Assisting in the logistical planning and execution of successful live and virtual events in Ireland and abroad.
Planning and onsite ground transportation management
Handling multiple projects concurrently
Working collaboratively as part of a team
INTERNATIONAL EVENT OPERATIONS
Global travel for client meetings, site inspections, and live event delivery
Managing the full life cycle of international corporate events; including Audio-Visual, Agenda, Branding & Design, Entertainment, Event Running Orders, Event Contracts, Event Apps, Exhibition, Finance, Health & Safety, IT/Internet, Registration, Hotels, Venues, 3rd Party Suppliers, Site Inspections, Familiarisation Trips, Team-building, Transfers, VIPs
Delivering profitable events on time, within budget, to meet and exceed client expectations
Managing & enhancing client & supplier relationships
Post event follow up and financial reconciliation
FINANCIAL MANAGEMENT
Work within agreed framework for financial management, managing & ensuring cost sheets and budgets are up to date on a weekly basis for review with Finance Manager as necessary
Ensuring agreed financials targets on each project as confirmed by Account Director
Ensure files are reconciled in a timely manner
ACCOUNT DEVELOPMENT
Pro-actively work to retain clients for future events and conferences in the coming years through relationship building and exceptional delivery standards.
Penetrate client accounts to unearth additional business potential to pass to the sales and marketing team
REQUIREMENTS (ESSENTIAL)
2-3 years experience in the management of corporate meetings and conferences.
2–3 years’ experience in corporate event or conference registration management.
Hands-on experience with Stova, cVent or equivalent enterprise-level registration platform.
Skilled at handling high volumes of delegate or customer enquiries while managing workload efficiently
Demonstrable experience managing event apps and conference websites.
Comfortable using AI tools and automation platforms for operations and communications.
Exceptional attention to detail and organizational skills with a focus on high-quality execution
Clear and professional communicator—both written and verbal, fluent in both written and spoken English • Proficient in Microsoft Office, particularly Excel, with strong overall IT literacy
Proactive and solution-oriented, with a strong ability to meet deadlines
Collaborative team player who inspires confidence in both clients and colleagues
Show a natural proactive approach to achieving results, conflict resolution, negotiation skills, adaptability • Passionate about delivering excellent results for clients, and flexible in solutions focus.
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