We are delighted to announce that we have partnered with our client in the search for professional and enthusiastic people to work at a Call Centre located in Shannon Co. Clare. We are currently recruiting for French Speaking Customer Service Advisors to supplement the core customer service workforce on a full-time basis.
IRC has a long-standing relationship with my client, and we are proud to see so many of our staff build their careers within the business. This opportunity is based in Shannon, with option for hybrid working.
If you have customer service experience or helpdesk experience and you're seeking an exciting career move, then this could be an amazing opportunity for you. We are seeking a Customer Service Advisor to provide superior level customer service and business support to our client's customers using the client's service offering.
Due to the nature of this role, we are looking for people who speak another language in addition to English. During your application, you will be asked to confirm the second language you speak.
To be successful in the role, you will need the following:
1. Two years proven customer service experience in an agile environment.
2. A 2nd level education.
3. Excellent self-management skills.
4. The ability to collaborate within a team.
5. An approachable personality
6. IT proficient.
7. Exceptional understanding of reporting tools
8. Must be available to work shifts between 6am and 5:30pm Monday to Friday
We can offer you:
9. Flexible shift patterns.
10. Competitive hourly rate.
11. Development and training.
12. Yearly salary increase based on performance.
13. The incentive program, which currently runs at 1% per month once probation has been passed.
14. After 12 months, up to €1000 contribution towards Health Insurance, paid monthly through your salary.
15. After 12 months there will be a 10% contribution to pension. Gym Membership for
16. Ryano's fitness Shannon. 20 days annual leave + 10 bank holidays
Guidant IRC is acting as an Employment Agency in relation to this vacancy.