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Are you passionate about providing excellent customer service in a fast-paced environment?
Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
What Your Day Will Look Like
As a Sales Assistant, you will:
* Ensure excellent customer service is provided in every interaction, being friendly, welcoming, and helpful
* Respond efficiently to till queues to ensure customer satisfaction at all times
* Process till transactions securely, quickly, and accurately
* Work as part of the store team to create and maintain a fun and friendly environment
* Live the company values, focusing on taking individual responsibility and working towards team goals
* Deliver accurate cash handling and till operational procedures
* Communicate store changes and promotions in a timely and precise manner
You will need to be flexible with your working hours, including shifts.
We can offer you a range of benefits such as:
* Discount Card – 10% discount on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* Life Assurance Cover
* Health & Wellbeing – employee assistance programme to support you
* Holiday Allowance – increasing by one day per year (up to 33 days)
* Birthdays off as an extra holiday each year
About Us
Since 1990, Poundland has grown from humble beginnings to a retail powerhouse with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 further expanded our reach, enabling us to serve millions of customers with unbeatable value.
At Poundland & Dealz, we offer more than just products at great prices; we foster an environment where every colleague can thrive and contribute to our mission of providing amazing value. Our commitment to excellence, inclusion, and sustainability underpins our culture, empowering our team members to be their best and make a positive impact on our communities. Our core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide everything we do, creating a fun, friendly, and inspiring workplace where everyone can excel.
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