Are you passionate about solving technical issues and helping users succeed?We're looking for an experienced IT Technician Support Specialistto join our remote team — providing top-tier technical support, troubleshooting, and system maintenance to keep our operations running smoothly.
What You'll Do: Provide remote technical support to internal teams and clients Diagnose and resolve hardware, software, and network issues Install, configure, and maintain computer systems and applications Assist with onboarding and offboarding of users (accounts, permissions, setups)Monitor system performance and security alerts Document technical issues, solutions, and system configurations Collaborate with IT teams to improve infrastructure reliability and efficiency Ensure data protection and compliance with IT policies What We're Looking For:2+ years of experience in IT support, technical helpdesk, or system administration Strong understanding of Windows/Mac OS, networking, and cloud environments Familiarity with Active Directory, Office 365, and remote support tools Excellent problem-solving and analytical skills Strong communication and teamwork abilities Ability to work independently and manage multiple support tickets efficiently Relevant IT certifications (Comp TIA A+, Network+, or similar) are a plus Why You'll Love Working With Us: 100% remote — support global teams from anywhere Ongoing learning opportunities and technical skill development Work with modern IT tools and cloud systems Collaborative and inclusive remote culture Competitive pay & performance-based growth opportunities If you're a tech-savvy professional who enjoys problem-solving and keeping systems running seamlessly, we'd love to have you on board Apply nowto join our team as an IT Technician Support Specialist and make an impact in a dynamic, remote-first environment.
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