Job Overview:
We are seeking a skilled Scheduler to join our team. As a Scheduler, you will be responsible for coordinating and planning tasks to ensure efficient workflow.
Schedule Coordination:
* You will schedule engineers for open jobs daily, liaising with the service administration manager for any changes or adjustments that may be needed.
* Liaise with customers ensuring they are kept up to date with schedule dates, order ETA's, parts etc.
* Create service job sheets for any service/repair an engineer attends.
* Liaise with warehouse personnel to make sure that any parts needed are distributed to our engineers by courier to ensure they have what is needed for scheduled jobs.
Daily Tasks:
* Daily checks of the service inbox for any customer service PO's, orders, queries.
* Draft quotations for non-contract work such as repair call outs, service work or for customers wanting to buy spare parts.
* General data entry ensuring that our electronic records have the correct information such as pricing when needed, changes to equipment details, location changes, contact information etc.
* General administration duties include answering the telephone, filing and keeping current records up to date when needed.
Qualifications and Skills:
* Proven experience in similar role dealing with coordinating, scheduling or planning
* Excellent organizational skills with the ability to prioritize tasks effectively
* Strong attention to detail and accuracy in all work performed
Benefits:
This role offers a fantastic benefits package including salary, career progression opportunities, and a supportive working environment.