Join the Edge Services team to automate, operate, and support global CDN, DNS, Load-balancing, and Proxy platforms serving millions of users. Imagine what you can do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do.
Description
In this role, you will maintain and deploy critical infrastructure components and work across Linux systems and network infrastructure to ensure uptime and scalability. You'll collaborate with developers, SREs, and network engineers to set guardrails (testing, security, rollout policy), instrument systems for visibility, and continuously improve release practices. You will also share responsibility for on-call support, responding to incidents in real time and helping drive post-incident improvements to strengthen reliability.
Minimum Qualifications
* Good understanding of Linux systems, basic production troubleshooting, and core networking concepts (TCP/IP, HTTP, DNS, DHCP, Proxy)
* Some hands-on experience with observability tools like Prometheus, Grafana, and Splunk
* Familiar with containerization and orchestration technologies (Docker, Kubernetes)
* Comfortable supporting on-call rotations, assisting with alerting improvements, and contributing to post-incident reviews
Preferred Qualifications
* Familiarity with CDN, DNS, and proxies/load balancers
* Exposure to CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, etc.)
* Some experience with physical server hardware, including configuration, deployment, firmware updates, or hardware troubleshooting
Bachelor's degree in CS/Engineering or equivalent practical experience; certifications such as RHCSA/LPIC and CKA is a plus.
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