THE ROLE
Tesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a department and a team of people to deliver the best shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Ireland’s shoppers a little better every day.
Creating an inspiring and welcoming environment for my colleagues and customers
Be responsible for the store when the Store Manager/Deputy Manager are not present
Ensure that my team are fully trained and validated in their role
Creating an environment of two-way communication, inspiring a culture of trust
Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to enable them to deliver our customers’ needs
Review reports and systems to enable you to deliver the right improvements for customers and colleagues
Driving a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste
Recruiting the best colleagues for our team, selecting those passionate about our customers
Understanding the cleaning specifications for your store and ensuring that the plan is delivered through your team and by leading by example
Manage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time.
Root causing any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times.
Manage the front-end operation to ensure that customers do not queue
Recognise when colleagues give great service and give feedback where necessary in relation to poor colleagues not giving great service.
Required Track Record
Being passionate about delivering the right way for customers and colleagues
Being adaptable and agile in your thinking
Delivering key objectives in a fast-paced environment
Being the ‘Go To’ person for all queries for your department
Shaping and influencing at the most senior level
Previous Retail Experience preferred in a similar role
Everyone is welcome at Tesco.
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