Job Summary
We are seeking a highly skilled and motivated Reservations Supervisor to join our professional team on a full-time, permanent basis. This is an excellent opportunity for an enthusiastic individual with a passion for hospitality, strong communication skills, and proven leadership ability to grow within a dynamic 4-star resort.
Key Responsibilities
* Manage the daily operations of the Reservations Department, ensuring efficient and accurate guest bookings.
* Supervise and support the Reservations team in achieving sales targets and maintaining service excellence.
* Provide expert information on hotel facilities, packages, and pricing to potential guests.
* Maximize revenue opportunities through effective upselling of hotel services and promotions.
* Monitor daily performance and ensure consistency across all team members.
Requirements
* Proven leadership experience in hospitality or a related field.
* Excellent communication and interpersonal skills.
* Able to work effectively in a fast-paced environment.
* Familiarity with hotel reservation systems and software.
* Possess a positive and solutions-focused attitude.
About Us
We are a dynamic 4-star resort located in Trim, Co. Meath, just 30 minutes from Dublin Airport. Our resort features 131 bedrooms, 28 self-catering holiday homes, a fine dining restaurant, lounge, and award-winning golf course.