Are you passionate about technology, software, and helping people?We're looking for a Junior IT Helpdesk Agent to join our growing team No prior experience is required - just enthusiasm, curiosity, and a positive attitude. You'll receive full training on the Zoho suite of business software solutions and gain valuable hands-on experience supporting customers every day.What You'll DoBe the first point of contact for customers seeking technical assistance.Provide friendly, clear, and helpful support via email, chat, and phone.Troubleshoot basic issues and escalate complex cases to senior team members.Learn and master the Zoho suite of business applications.Contribute to team knowledge base and continuously improve customer experience.What We're Looking ForA genuine interest in computers, software, and technology.Well-spoken and friendly communicator with great listening skills.Proactive problem solver who enjoys helping others.Eager to learn new systems and grow within the IT support field.Reliable, organized, and able to manage multiple queries at once.No previous experience required — full training will be provided.What We OfferComprehensive training on Zoho applications and IT support best practices.Supportive, team-oriented work environment.Opportunities for professional growth and advancement.Competitive salary and benefits package.If you're looking to start your career in tech and love helping people, we'd love to hear from youApply now and take your first step into the world of IT support.Job Type: Full-timePay: €28,000.00 per yearBenefits:On-site parkingWork Location: In person