Junior Shipping Clerk – Customer Service
Location: Dublin
Contract: Full-time, 12-month fixed-term contract (Maternity Cover)
Salary: €36,000 – €40,000 (DOE)
About the Role
We are currently recruiting for a Junior Shipping Clerk to join a leading global organisation within the shipping and logistics industry.
This is an excellent opportunity for a motivated and customer-focused individual to gain valuable experience within a well-established international company.
This role is ideal for someone who is enthusiastic, organised, and interested in building a long-term career in shipping and logistics.
You will play a key role in supporting customer service operations while gaining exposure to import/export documentation and shipping coordination.
Key Responsibilities
Act as the main point of contact for customer queries
Coordinate import and export documentation
Support vessel loading and discharge processes
Assist with customs clearance and inland transport arrangements
Process invoices and payments
Support sales coordination and key account activities
Manage customer bookings
Prepare and handle shipping documentation
About You
Strong customer service and communication skills
Comfortable handling calls and dealing with clients
Highly organised with good attention to detail
Able to work effectively under pressure
Reliable with excellent time management
Positive, proactive and self-motivated attitude
Interest in the shipping and logistics industry
Proficient in Microsoft Office and general computer systems
Requirements
Minimum 1 year's experience in sales or sales administration
At least 2 years' administration experience
Full right to work in Ireland (no sponsorship available)
Full clean driver's licence (desirable)
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