Lead and Grow with a Dynamic Hotel Reception Role
This is an exceptional opportunity for seasoned hospitality professionals to step up their leadership skills, overseeing the day-to-day operations of a busy hotel reception.
Key Responsibilities:
* Effectively manage the reception desk to ensure seamless guest experiences.
* Train, motivate and lead a team of front office staff to deliver high standards of service excellence.
* Develop strong relationships with guests, resolving queries and complaints in a professional manner.
Requirements:
* Previous experience as a Reception Manager or Assistant Reception Manager in a 4-star hotel environment.
* Exceptional leadership and communication skills with a focus on delivering outstanding customer service.
Benefits:
* A highly competitive salary package.
* On-site car parking facilities.
* Exclusive discounts within our hotel group.
* Opportunities for career advancement and growth.
* Meal allowance and use of hotel facilities.
* Employee recognition and rewards scheme.
* Ongoing training and development programs.
Apply now with your CV via the link below for more information.
Skills: Leadership Skills Customer Service Attention to Detail Teamwork.