C3 2021 Job Title: Digital Data Systems Administrator Reports to: Global Advisor Information Management Department: Strategy, Advocacy & Learning (SAL) Terms:12-month Fixed Term Contract, Hybrid model (50% office attendance) Location: Head Office, Camden Street, Dublin 2, Ireland Salary: GB3 / €31,702 - €35,224 Requirements: You might be required to travel internationally to deliver trainings. About Concern: Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world's poorest countries. Concern's vision, our mission and our work are all defined by one goal - ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression. Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission. Role Purpose: To manage and support Concern's Digital Data Gathering (DDG) system while building and maintaining digital tools that enable accurate and efficient data collection and analysis across global programmes. Responsibilities: Build data collection tools for use across Concern programmes. Respond to country-specific tool requests via the DDG Survey Request system Liaise with field teams on survey administration and use of data collection tools Ensure the integrity and reliability of collected data by conducting thorough quality checks and validation Create data visualizations using Zoho analytics to support programme insights. Collaborate with Concern's HQ IT team to resolve technical issues Apply appropriate anonymisation techniques to protect personal and sensitive information collected through digital data tools. Continuously assess digital data processes and propose enhancements to improve operational efficiency and user experience. Contribute to quarterly updates and induction sessions related to the DDG system. Undertake any other tasks as directed by the line manager. Uphold and promote Concern's values, including workplace equality, diversity, inclusion, and safeguarding. Participate and contribute as necessary towards Concern's emergency response as and when required. Role Holder Requirements: A bachelor's degree in IT, data analytics, science or any other related courses. Experience in JavaScript or another coding language. Proven ability to work effectively as part of a multidisciplinary team in a flexible and supportive manner. Excellent communication and presentation skills, both written and verbal, with the ability to explain technical issues to non-technical audiences. Experience in data analytics and use of data analysis software such Power BI, Zoho analytics or any other tool Previous experience in monitoring and evaluation (M&E) of humanitarian and development programmes. Proficiency in French is desirable Safeguarding competencies: Respectful of security procedures and rules. Empathy with Concern's Vision, Mission, Goals and Objectives. Knowledge of Core Humanitarian Standards, Sphere and Core Humanitarian Standards (CHS). Respectful of local laws and customs Conducts itself in a professional manner Zero-tolerance to sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and polices will be treated as a serious misconduct Competencies: Creativity and Innovation Communication and Working with Others Delivering Results To apply: CVs should be submitted through our website at by the closing date. Please note that Concern Worldwide does not provide Visa sponsorship. Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date. If you have any concerns about our recruitment process and need particular assistance - for example if you have a visual impairment or are neurodivergent - please let us know and we will do our best to accommodate you. Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern's core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking. Your Personal Data During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation. Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on ensuring that the name of any employee or volunteer (existing or new), does not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant and such checks may be updated periodically during the course of the period of employment. By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists In certain circumstances, donors may request that personal data relating to employees to work on the activities that they fund be provided directly to them - so that they can perform their own counter terrorism checks. This may involve transferring some basic personal data outside the EEA. It will be a condition of your employment contract that Concern be allowed to share this information with institutional donors for these purposes. For additional information please consult our web site or contact the Human Resource Division in our Head Office. You have certain rights under data protection legislation. For more information on how to exercise those rights please visit Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.