Experienced Administrator / Event Hire & Logistics PlannerMomentum Events are a Waterford based Event Management Company primarily engaged in managing corporate events. Momentum Events has two sister companies, Event Base and First Class Castles.We are looking for an energetic and organised individual to support Event Base and First Class Castles.Event Base is an Event Equipment and Prop Hire company with over 500 products available to hire. First Class Castles is an inflatable hire company with an inventory of over 200 products.This is a busy and varied role and would suit a candidate that is willing to be hands on and who enjoys a fast paced environment.The main elements of this role are:Administration:Answering all calls to company office and directing the client to the appropriate persons within the companyMonitoring the company emails and and directing the client to the appropriate persons within the companyMonitor all social media messages, WhatsApp messages, voicemails and text messages received from customers and directing customers to the appropriate persons within the companyMany of the queries received, the successful candidate will be able to resolve themselves once training has been completed.Event Base:Taking initial customer query to a sale including:Taking orders online or via phone, raising quotes, invoices and arrange the delivery and collection of the equipmentFirst Class Castles:Monitor and respond to online bouncy castle bookingsAnswer and follow up with all bouncy castle emailsTake bookings over phone for bouncy castle hireLiaise with customers regarding any issues or queries they may haveTake customer deposits and follow up on outstanding balances due for bouncy castle hireArrange delivery/collection routes for bouncy castle deliveries (arrange the delivery routes & arrange delivery/collection with the customer)Ensuring all stock is ready for hireArrange staff rosters and constant communication with the team for any upcoming events / ordersIt is important that the candidate has excellent communication skills and the role will involve interaction with customs and colleagues (particularly warehouse / delivery event staff) on a daily basis.The successful candidate will need to be able to work well under pressure and maintain a friendly bubbly demeanour to clients while on the phone.Event Support:The role will involve administration support for seasonal events which Momentum Events organises throughout the year. Examples include, Easter Events, Halloween Events & Christmas Events.Managing event bookings via an online platformDealing with customer queriesOrganising event staffAny other ad-hoc work involved within the eventThe main elements of the role are outlined above, however, the role may require any other ad-hoc work to assist with the running of an events company.Essential Criteria:Strong Customer Service SkillsStrong interpersonal skills and the ability to build relationshipsComputer skillsNumeracy skillsStrong attention to detail and accuracy of data inputStrong communication skills both verbal and writtenAbility to prioritise workload and deliver deadlinesTeam player, flexible and proactively uses own initiativeFollow through tasks / queries etc. to completionFocused and organisedDesired Experience:3 + Years relevant experienceExperience in Planning / Logistics would be beneficial but not essentialFull training will be provided to the successful candidateLocation:Office based role in Kiimacthomas, Co. WaterfordKey Information:Salary - commensurate with experienceStart date - immediateFull-time role, 40 hours per weekThe position is Monday to Friday, however, candidates may be required to work on Saturday's during peak seasons (May & December)Job Type: Full-timePay: From €35,000.00 per yearBenefits:Employee discountOn-site parkingWork Location: In person