Operations/Team lead - South Dublin Credit Union Limited
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Operations/Team lead - South Dublin Credit Union Limited
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South Dublin Credit Union Limited
located in Stillorgan Co Dublin.
Operations/Team lead
Reporting to the CEO, the Operations/Team lead main responsibilities are to:
* Direct the day-to-day administration of the Credit Union.
* Lead and motivate branch and back-office employees.
* Monitor, review and oversee employee performance.
* Establish and maintain, within agreed budgets and performance standards, a high standard of service and service delivery to members.
* Ensure all members are fully aware of available services.
* Ensure the targets and objectives agreed with the CEO and the Board of Directors are met.
* Oversee good office and administration practices, including processes for internal and external communications.
* Assist Finance Officer with monthly account preparation
* Participate in the development and implementation of strategic and operating plans.
* Ensure full regulatory compliance and mitigation of operational risk.
* Work co-operatively and foster good relationships with the CEO, Management Team and other stakeholders.
* Manage relationships with third party service providers and represent the Credit Union, as required.
The successful candidate will have:
* A third level business degree and/or equivalent professional qualification.
* A minimum of 4 years’ experience within the financial services industry, ideally with branch management and consumer lending experience.
* Progress banking experience is essential.
* Excellent people management skills.
* A detailed knowledge and understanding of the regulatory environment governing Irish Credit Unions.
* Excellent interpersonal, written and oral communication skills.
* Good analytical skills and a high level of ICT proficiency, particularly in MS Office.
* A track record of achievement in a similar role.
* The ability to work on their own initiative and lead others to achieve agreed objectives.
Salary will be competitive and commensurate with experience and qualifications.
South Dublin Credit Union Limited is an Equal Opportunities Employer.
Applications may be shortlisted for interview. Canvassing will disqualify.
The closing date for applications is Friday 1st August
If you feel you can meet the requirements of this role, please forward your application together with an up-to-date CV to shauna@engagepeople.ie on or before 1st August 2025.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
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