Firstaff Personal Consultants are working with some excellent clients who are looking for Customer Service candidates to join their team as soon as possible. If you have 1 year+ experience and are available immediately, get in touch today
The Role :
In this role you will be providing multi-channel support to our customers using: phone, email, online live chat. Employees will process orders, maintain Customer Data, capture and handle any customer enquiries and complaints in an efficient manner & any other tasks deemed suitable to the role.The role of a Customer Service Agent is about influencing customers while building long term relationships and is pivotal in providing the high-level service.
Essential Requirements:
Minimum 3 years' experience working in a customer service role;
Excellent telephone etiquette when handling customer queries.
Strong organisational skills with the ability to prioritise in a fast paced and dynamic environment. Proficient in the use of Microsoft Office applications, particularly Outlook and Word.
Location: Dublin 12
Contract: Temporary Full-Time: 6 month maternity contract with strong possibility for extensions/permanency.
Days of Work: Monday to Friday.
Hours of work: 9.30 am- 6:00 pm.
Hourly Rate: €17.40 depending on Experience.
If you are interested in this great opportunity, please don't hesitate to apply today
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