We are seeking a friendly and proactive Online Customer Service Representative to assist our clients and ensure a seamless customer experience. This role is ideal for individuals who enjoy helping others, problem-solving, and working in a remote environment.Key Responsibilities:• Respond promptly to customer inquiries via email, chat, or social media• Resolve customer issues efficiently and professionally• Maintain accurate records of customer interactions and transactions• Escalate complex issues to relevant departments when necessary• Provide feedback to improve service quality and processes• Follow company policies and maintain confidentialityRequirements:• Excellent written and verbal communication skills• Strong problem-solving and interpersonal skills• Comfortable using online communication platforms and CRM systems• Ability to work independently and manage multiple customer requests• Patient, empathetic, and attentive to detail• Prior customer service experience is a plusWhat We Offer:• Fully remote work setup• Flexible working hours• Professional training and mentorship• Career growth into Customer Support, Operations, or Team Lead roles• Supportive and collaborative team environment• Competitive compensationIf you are customer-focused, reliable, and ready to make a positive impact, apply today for the Online Customer Service Representative roleHiring #CustomerService #RemoteJobs #OnlineSupport