Customer Service Supervisor Opportunity
The ideal candidate will have a passion for delivering exceptional customer experiences and leading teams to achieve high standards. This role offers the chance to work in a dynamic retail environment, supporting the store manager and motivating team members to succeed.
Main Responsibilities:
- Maximise sales by providing excellent product knowledge and meeting customers' needs
- Deliver outstanding customer service, ensuring every customer leaves satisfied
- Maintain a visually appealing store environment, processing deliveries and replenishing stock promptly
- Support the store manager with operational tasks and motivate the team to maintain high standards
- Deputise for the store manager when needed
Benefits:
- 20 days holiday plus bank holidays (pro-rated for weekly hours)
- Additional pay increases through our development programme - earn as you learn
- Discounted gym membership and staff discounts on Regatta Group brands
- Cycle to work scheme and a friendly culture built on teamwork and respect
- Monthly bonus based on store performance and fantastic monthly and annual awards
- Long service awards, including meals and trips away, and extra annual leave
- Charity fundraising matching scheme
Requirements:
- Managerial skills: lead and motivate the team to achieve high standards
- Organisational skills: manage the store environment and operations effectively
- Communication skills: provide excellent customer service and support the store manager
About the Role:
This is an exciting opportunity to work in a fast-paced retail environment, where no two days are the same. As a Customer Service Supervisor, you will play a key role in driving sales growth and delivering exceptional customer experiences. If you have a passion for leadership and customer service, we would love to hear from you.