Site: The Spaulding Rehabilitation Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Connect patients with the care they need—right in the comfort of their own homes
At Mass General Brigham Home Care, we provide a robust benefits package, including tuition reimbursement, designed to support your professional growth and career advancement.
Our mission is to deliver compassionate, non-acute care to patients at home. As a Clinical Liaison, you will serve as a critical bridge between patients, families, and healthcare providers, facilitating smooth care transitions by coordinating and advocating for timely access to appropriate home care services.
We are seeking a per diem Clinical Liaison to join our team in a hybrid role, with initial training at multiple sites, for the first 90 days. Must be willing to work weekends and holiday as needed. The hours will vary but could include: 8am - 4:30pm or 7:30am - 4pm or 4pm - 6pm or 4pm - 7pm.
In this role, you will:
• Build and nurture relationships with hospitals, clinicians, patients, and community resources to ensure coordinated care.
• Assess patient needs in collaboration with clinical teams and recommend appropriate home care services.
• Navigate complex healthcare systems to remove barriers and improve patient access.
• Maintain meticulous documentation to support clinical decision-making and compliance.
• Partner with nurses, therapists, and care coordinators to deliver seamless and patient-centered care transitions.
Ideal candidates are empathetic communicators with strong organizational skills, clinical knowledge, and a passion for advocacy. Your ability to listen, problem-solve, and manage multiple priorities will help patients and families feel supported throughout their care journey.
At Mass General Brigham Home Care, we value your clinical expertise as well as your professionalism, empathy, and commitment to excellence.
Are you ready to be a vital link in helping patients receive the care they deserve—right where they feel most comfortable? Join us and make a difference every day. Apply today
Job Summary
Summary
Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.
Does this position require Patient Care?
Yes
Essential Functions
-Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.
-Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.
-Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.
-Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.
-Conduct assessments to identify healthcare needs and gaps in the community.
-Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.
-Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts
Qualifications
Job Description Education
Bachelor's Degree Healthcare Management required or Bachelor's Degree Public Relations required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Occupational Therapist Assistant [Massachusetts]
Licensed Practical Nurse [Massachusetts]
Physical Therapist Assistant [Massachusetts]
Respiratory Therapist [Massachusetts] Licensed Clinical Social Worker [LCSW - Massachusetts] Licensed Independent Clinical Social Worker [LICSW - Massachusetts] Occupational Therapist [Massachusetts] Physical Therapist [Massachusetts] Registered Nurse [RN - Massachusetts] Speech-language Pathologist [Massachusetts] Licensed Mental Health Counselor [LMHC - Massachusetts]
Experience
Community Outreach Experience 2-3 years required and Healthcare/Managed Care Experience 1-2 years required
Knowledge, Skills and Abilities
- Knowledge of local healthcare resources and community organizations.
- Familiarity with healthcare regulations, privacy laws, and ethical standards.
- Strong communication, presentation, and interpersonal skills.
- Ability to establish and maintain positive relationships with varied stakeholders.
- Excellent organizational and time management abilities to manage multiple initiatives simultaneously.
- Valid driver's license and willingness to travel within the community as needed
Additional Job Details (if applicable)
Perform preadmission patient evaluations; coordinate the referral process to ensure a smooth transition of patients to assigned SRN facility. Assure patient meets criteria for admission, is clinically appropriate and is ready to transfer to post-acute provider. Work with SRN facilities and referring facilities to remove barriers to create a smooth and timely transition of care.
Remote Type
Hybrid
Work Location
300 First Avenue
Scheduled Weekly Hours
Employee Type
Per Diem
Work Shift
Day (United States of America)
Pay Range
$ $39.90/Hourly
Grade
6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package
EEO Statement:
The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.