Receptionist

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist, you’ll be the face of the hotel, bringing your warm and friendly personality to work every day. This busy role involves working as part of a vibrant team and being an ambassador for the hotel, as the first point of contact for guests. You will organize check-in and check-out processes and offer guests a genuine 5-star experience.

Perks You Could Enjoy:

* Special rates on Leonardo Hotel rooms across the UK & Europe
* Recognition scheme with vouchers for high street shops
* Meals at work
* Talent referral bonus
* Celebrations like Thank You Week and Employee Awards
* Access to Pension Scheme, Life Assurance, and Wellbeing Support
* Ongoing training and clear progression paths

Our Ideal Receptionist:

* Be yourself
* Passionate about making a difference and bringing new ideas
* Courteous to guests and colleagues
* Knowledgeable about local recommendations
* Organized and dependable

Why Join Us?

We value our colleagues and support your development through our “GROWonline” portal, coaching, training, and wellness webinars. With practical training and clear career paths, you’ll have a bright future in hospitality.

Our Story

With decades of hotel expertise, we operate over 270 hotels across the UK and Europe, including more than 55 hotels in the UK & Ireland. As a fast-growing hotel group, we have exciting expansion plans. There’s never been a better time to join us!

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